major impact Anthropic โœ“ Resolved

Dispatch sessions not responding in Claude Desktop

Started
2026-03-29 00:53 UTC
Resolved
2026-03-29 04:44 UTC
Duration
231 minutes
Date
2026-03-29

Incident Timeline

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

identified 2026-03-29 00:53 UTC

We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

resolved 2026-03-29 04:44 UTC

The issue affecting Dispatch has been resolved. We fixed an underlying issue that prevent the agent from sending responses to user messages. Please update to Claude desktop app 1.1.9493. We apologize for any inconvenience caused.

โ† All Anthropic incidents Other incidents on 2026-03-29